General inquiries
Sales questions, partnerships, and anything that isn’t clearly technical.
Typical response: 1–2 business days.
Pick the right inbox so we can route you fast. For sales and general questions, start with hello@.
Looking for service health? See Status. Reporting a security issue? Use the Cyber Security Center.
This reduces back-and-forth and helps us respond faster.
Sales questions, partnerships, and anything that isn’t clearly technical.
Typical response: 1–2 business days.
SDK questions, docs feedback, auth issues, and integration guidance.
Include: repo/link, error output, and environment details.
Request integrations (HubSpot, KNX, MCP/API vendors) or propose a new connector.
Include: target system, use case, and desired actions.
Contracts, procurement, compliance questions, and formal notices.
If time-sensitive, include a deadline and context up front.
A good first message saves a full round-trip.
For SDK questions, include a link to the docs you followed. Open docs
Broken links, tracking issues, accessibility problems, or site bugs.